Terms and conditions
Welcome to our website, if you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and condition of use which together with our privacy policy govern Travels Moon relationship with you in relation to this website The term "Shan-E-India," or 'us' or 'we' refers to the owner of the website whose registered office is Shop No - 45, Majnu Ka Tilla Indian Oil Petrol Pump, New Delhi, India. The term 'you' refers to views of our website www.shaneindia.com
The use of the website is subject to the following terms of use:-
The content of the pages of this website is for your general information and use only, it is subject to change without notice
Neither we nor any third parties provide any warranty of guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials may contain inaccuracies or errors and we exclude liability for any such inaccuracies or errors to the fullest extent permitted by low.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable it shall be your own responsibility to ensure that any product, services or information available through this website meet your specific requirements
This website content material which is owned by or licensed to us. This material includes, but is not limited to, the design. Layout, look appearance and graphics. Reproduction is prohibited other than in accordance with the copyrights notice, which forms part of these terms and conditions
Unauthorized use of this website may give rise to a claim for damages and / or be a criminal offence.
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of the cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
Please carry following documents compulsorily before boarding:
- Printout of Travel Ticket.
- Photo Identity Card Govt. Approved
- Reporting time is 30 minutes before scheduled departure.
- The arrival & departure time mentioned on the ticket are tentative timings and may change due to unforeseen events. The coach will not leave the source before the time that is mentioned on the ticket.
- Seats Will Be Confirmed Only After Successful Payment. (Depending Upon Seat Availability).
- Management reserves the right to change the seat numbers.
- Ticket is neither transferable, nor refundable.
- Co-Seats of lady passenger to be confirmed to a lady passenger only.
For Tour and Packages
We reserve the complete right to reschedule an itinerary or route, adjust pricing, or even cancel a tour whenever, at our sole discretion, mainly if we deem it is vital for your safety or convenience. Unused inclusion in a tour package is non-refundable.
Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances. Should a tour booking be cancelled or altered for reasons of bad weather, vehicle issue or traffic problems, we will make all sincere efforts to arrange alternative service with similar options, however, based on its availability.
The arrangement of seating will depend on its availability and will be done by our driver or tour guides.
Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as per your location as well as traffic conditions. Coupon Codes can be redeemed only through online booking process.
We reserve the right to charge 100% No Show charges if guests do not turn up on time for the pick-up.
In any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for alternative transfer & no refund is provided for the missed tour. Seating arrangement is done as per the availability & it is decided by the Driver or Tour Guide except in case of private transfers.